You don't get out much, do you?
A couple things.
1. I don't take any credit/blame for the previous post. I do however, apologize on behalf of ultimatestyle.blogspot.com for the emotional trauma it may have cause upon viewing.
2. I cut myself, and now have 5 stitches in the ring finger of my right hand. Awesome.
3. I haven't posted in a while. I suck.
Anyways (sigh),
I'm at work again, because that's mostly what I do. All the time. Plus, its a great way to meet really awesome people. You would be surprised at the types of vagrants and whores we have come into the store, but probably not as surprised at the massive amounts of subnormal intellect that somehow crawls into my store. It's as if Scottsdale was a giant syringe filled with people who are mentally underdeveloped, and that syringe is steadily being emptied onto the great anvil of nut-smashing discernment that is Paddock Pools, and more specifically, Nate Palmer.
I now assume that whenever anyone comes into my store, that they...
A) know nothing about pools or anything else that they want to talk about (I quote a Pool Guy who came in asking about the "Filter Flipper", when he was in fact talking about the door that separates the skimmer from the rest of your pool (Called a Wier Gate))
and
B) have probably never been out of their house before, and are to be treated as if they were new to the world, to social interaction, to retail, and everything that goes along with the aforementioned items.
With that in mind, here's what happened.
(Setup) A lady comes into to paddock pools to buy a toy for her 6 year old nephew's birthday, which would be taking place later that week. I had spoken with her earlier that day on the telephone to discuss pool toys, and so naturally, I would be the only one to help her, even though I happened to be on lunch when she decided to come in.
As I had spoken to her earlier, and her questions were only in regard to pool toys, I figured I could come out, answer a few questions, then get back to my double whopper, and be happy once again.
BIG MISTAKE
We wander around the pool toys for a while, during which time she asks me tons of questions about everything. ("What does this do" "Are batteries included" "Do you think he would have fun with this" What's the weight limit here") and other such bullshit.
So, after much thoughtful deliberation, she decides on one of our new items, a Floating Bounce House. I have neither seen this item in action, nor heard any feedback on said item, however, it looks kick-ass, and I would like one.
Of course, Ms. Customer asks me the price of the item, so I type in the SKU number (barcode), and give her the price of $119.99.
As this is a large item, and she seems to be a petit older woman, I do the gentlemanly thing and ask her If I can give her a hand to her car with her soon to be possession.
She accepts, and I carry it up to the cash register, where the cashier gives her a final balance of close to $130.00.
At this point, my story becomes somewhat unbelievable.
She turns to the cashier and yells both to her and to me, "WHAT?!!! I WAS TOLD 119.99, AND YOU ARE TELLING ME A DIFFERENT PRICE!! I'M ALMOST OUTRAGED!!!
(wait, almost outraged? What does that even mean?)
So, I do my duty as a good person, and explain to her that we in America pay tax on on EVERYTHING we buy, and the same applies here.
She responds with "Well, I was quoted a price, and now it seems that you are not going to make good on the price you quoted me. I would like to see your manager."
I tell her that I am the manager, and that I quoted her the retail price and not with tax because that's just how our computers operate.
She tells me "You're just trying to rip me off"
I grab a calculator, and do the math for her
She insists that I did it wrong, and does it herself.
Her results come to $7.77(77777)
I tell her that her math is wrong and that the tax in Arizona has been 7.95% since before I can remember, and that their is nothing that I can do for her to alleviate the strain that ten dollars in tax must put on her fiscal persona.
She tells me that she has friends in high places.
I respond by letting her know that I have lots of friends, and most of them are tall.
(I don't know why I said that, but it seemed to fit, because at this point, she was just pissing me off, and I was doing my best to mock her in and underhanded way, but everything just burst forth, and I couldn't help but shut down her weak ass threat/comment, with an extreme verbal takedown maneuver.)
She responds with a gasp, and by telling me that she'll never come back to a place that won't honor their prices.
I tell her to have a nice day
End
1. I don't take any credit/blame for the previous post. I do however, apologize on behalf of ultimatestyle.blogspot.com for the emotional trauma it may have cause upon viewing.
2. I cut myself, and now have 5 stitches in the ring finger of my right hand. Awesome.
3. I haven't posted in a while. I suck.
Anyways (sigh),
I'm at work again, because that's mostly what I do. All the time. Plus, its a great way to meet really awesome people. You would be surprised at the types of vagrants and whores we have come into the store, but probably not as surprised at the massive amounts of subnormal intellect that somehow crawls into my store. It's as if Scottsdale was a giant syringe filled with people who are mentally underdeveloped, and that syringe is steadily being emptied onto the great anvil of nut-smashing discernment that is Paddock Pools, and more specifically, Nate Palmer.
I now assume that whenever anyone comes into my store, that they...
A) know nothing about pools or anything else that they want to talk about (I quote a Pool Guy who came in asking about the "Filter Flipper", when he was in fact talking about the door that separates the skimmer from the rest of your pool (Called a Wier Gate))
and
B) have probably never been out of their house before, and are to be treated as if they were new to the world, to social interaction, to retail, and everything that goes along with the aforementioned items.
With that in mind, here's what happened.
(Setup) A lady comes into to paddock pools to buy a toy for her 6 year old nephew's birthday, which would be taking place later that week. I had spoken with her earlier that day on the telephone to discuss pool toys, and so naturally, I would be the only one to help her, even though I happened to be on lunch when she decided to come in.
As I had spoken to her earlier, and her questions were only in regard to pool toys, I figured I could come out, answer a few questions, then get back to my double whopper, and be happy once again.
BIG MISTAKE
We wander around the pool toys for a while, during which time she asks me tons of questions about everything. ("What does this do" "Are batteries included" "Do you think he would have fun with this" What's the weight limit here") and other such bullshit.
So, after much thoughtful deliberation, she decides on one of our new items, a Floating Bounce House. I have neither seen this item in action, nor heard any feedback on said item, however, it looks kick-ass, and I would like one.
Of course, Ms. Customer asks me the price of the item, so I type in the SKU number (barcode), and give her the price of $119.99.
As this is a large item, and she seems to be a petit older woman, I do the gentlemanly thing and ask her If I can give her a hand to her car with her soon to be possession.
She accepts, and I carry it up to the cash register, where the cashier gives her a final balance of close to $130.00.
At this point, my story becomes somewhat unbelievable.
She turns to the cashier and yells both to her and to me, "WHAT?!!! I WAS TOLD 119.99, AND YOU ARE TELLING ME A DIFFERENT PRICE!! I'M ALMOST OUTRAGED!!!
(wait, almost outraged? What does that even mean?)
So, I do my duty as a good person, and explain to her that we in America pay tax on on EVERYTHING we buy, and the same applies here.
She responds with "Well, I was quoted a price, and now it seems that you are not going to make good on the price you quoted me. I would like to see your manager."
I tell her that I am the manager, and that I quoted her the retail price and not with tax because that's just how our computers operate.
She tells me "You're just trying to rip me off"
I grab a calculator, and do the math for her
She insists that I did it wrong, and does it herself.
Her results come to $7.77(77777)
I tell her that her math is wrong and that the tax in Arizona has been 7.95% since before I can remember, and that their is nothing that I can do for her to alleviate the strain that ten dollars in tax must put on her fiscal persona.
She tells me that she has friends in high places.
I respond by letting her know that I have lots of friends, and most of them are tall.
(I don't know why I said that, but it seemed to fit, because at this point, she was just pissing me off, and I was doing my best to mock her in and underhanded way, but everything just burst forth, and I couldn't help but shut down her weak ass threat/comment, with an extreme verbal takedown maneuver.)
She responds with a gasp, and by telling me that she'll never come back to a place that won't honor their prices.
I tell her to have a nice day
End
posted by Nate at
10:22 PM
3 Comments:
This is awesome!! I can't believe that you have such great and crazy customers. I wish I can spend a day over there just for fun :O)
I guess she won't be shopping anywhere in the U.S.
Keep up the good work
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